Kaduna Electricity Distribution Company RC 638640, is one of the eleven successor distribution companies of the defunct Power Holding Company of Nigeria PHCN. Kaduna Electric, a registered trademark of Kaduna Electricity Distribution Company, is licensed by the Nigerian Electricity Regulatory Commission NERC to distribute and retail electricity within a service coverage area of Northwestern-most of Nigeria. It has its Headquarters in Kaduna, with offices in Kebbi, Sokoto and Zamfara States
Job Title: Team Lead, New Connections
Administration, Secretarial, Engineering, Technical
Responsible for New Customer Connections activities. Role will provide strategic advisory support to the Energy Management Team.
Principal Duties and Responsibilities
Recommendation, specification of customers’ tariff structure, placement based on the nature of their business and load measurement.
Recommendation, computation of customers’ estimated load to be used for billing purpose for newly customers or in the event of faulty, ruptured meters.
Coordinates activities of Energy Engineers in line with company’s guide lines to facilitate efficient service delivery to our new customers
Track and maintain an updated records of all promising customers with timeline for integration to our distribution networks.
Conducting advance metering activities energy aggregation, energy analysis, energy loss analysis, bill determinants and dynamic tariffs etc.
Competency and Skill Requirements
Excellent understanding of the standards of the energy industry.
Strong customer service and support focus with desire to deliver high quality service
Self-motivated and highly professional with ability to take ownership and responsibility
Adaptable and flexible to business demands
Team player and attention to details
Ability to multi task and work under pressure
Project Management skills
Strong skills in negotiating, planning, problem solving, and timely problem escalation.
Excellent written and oral communication skills
Excellent time management and organizational skills
Experience and Minimum Requirements
A Bachelor’s degree or HND preferably in Electrical, Electronics, Physics/Electronics, Computer Engineering or any relevant field.
Proficiency in MS Office Word, Excel, PowerPoint.
Master’s degree certification is an added advantage.
NSE registration or COREN is an added advantage
Minimum 7 years’ experience in a related function
At least 2 years’ management experience