Our client, a non-banking financial service institution is currently seeking for an experienced, energetic and
enthusiastic professional for the position of an E-Business Analyst. The objective of this role is to develop online platforms that will move existing and prospective retail insurance products and processes to convenient self-service platforms.
•Ensuring timely resolution of issues that impact customers’ business relationship with the organisation as regards usage of our applications and software.
•Ensuring the operational and functional state of the platform.
•Supervising policies and managing access to products & services on the E-Platform.
•Uploading new products on the platform.
•Identifying opportunities for improvement in sales and retail using electronic medium.
•Create business relationship with online stores.
•Participating in the ongoing projects with partner platforms as an additional payment gateway for some of the E-Platform products and also to sell some of our products on their mobile platform.
•Assisting with and executing other relevant duties as may be assigned by line manager.
•Managing customer expectations of futuristic electronic solutions by ensuring that the organisation is properly represented on the electronic channel
Education and Experience
•Bachelor’s Degree in an IT related course
•A minimum of 6-8 years working experience in a similar role
•Work experience from either a Financial, Telecommunication or Online retail Industry
•Software development skills.
•IT programming skills.
•Good Knowledge of the Insurance business and personnel practices
Method of Application
Interested and suitably qualified candidates should click here to apply online.